There are a number of ways you can provide us with feedback.
We would love to know if we are meeting your expectations.

At Thomas to You we make every effort to provide you with an easy and reliable shopping experience. This includes:

  • Responding to customer questions in a timely manner
  • Providing expert advice to help customers with their specific needs
  • Timely dispatch of orders (same day for orders placed before 3p.m.)
  • Taking care to ensure that products arrive in an appropriate condition
  • An extensive product offering, including numerous specialist lines
  • Good after sales support (on the rare occasions any problem arises with an order)
Please tell us and others about your experiences.

You can share your thoughts now by leaving a message in our Guest Book (click on the Thomas to You Guest Book link on the left).

We have also registered with Trustpilot, a site designed to make it easy for customers to assess the reliability of a company before dealing with them.

Trustpilot provides customer reviews on companies. As part of the review gathering process, approximately 7 days after ordering from us, a customer will receive an email providing them with an opportunity to submit their feedback on our service onto the TrustPilot website.

We would ask customers to do so, as we are keen to hear about their buying experience. Past customers (before we registered) can leave feedback if they provide the transaction ID on their order's payment confirmation they received.

Below is our current status on TrustPilot. Please feel free to click through and see what customers are saying.

Reviews of

Thank You