If you have any questions or have encountered a problem please drop us a line - we are here to help.

If we can be of any assistance in decision-making or you have any questions relating to Thomas and Friends products (past and present), please drop us a line or call us for more instantaneous assistance / answers.

If you have encountered issues with any purchase, we are keen to resolve them.

If you encounter difficulties with our shopping cart, please provide details of any error messages you get. I do not want to lose customers because they cannot pay for items.

Mailing address:
Thomas to You
12 Chestnut Close
Amersham HP6 6EQ
United Kingdom

Tel: (+44) 01494 728765 or 0797 995 2555
email: support@thomas2u.co.uk

PLEASE NOTE: We have been experiencing problems with customers' spam filters. When you send us an email or use the contact form below you should receive an instant response telling you that we have received your mail and will revert as soon as possible. If you do not receive this, please check your filtered mail and check the mail as not spam. This should allow our response to get through.

We also advise of dispatch of goods (normally same working day). If you do not receive, please again check your spam mail. Contact us if you do not find anything.    

Please get in touch. Complete the form below to send us an email. We will endeavour to get back in minutes/hours rather than days.